Manage your penalty charge notice (PCN)

You can use this online service to:

  • View details and photographs of your PCN
  • Make a challenge or representation against your PCN
  • Book an appointment to view CCTV footage related to your PCN
  • Make a payment for your PCN

Before you start:

Have all the evidence you need to support your case at hand. You can upload up to six files, but please note especially if you are uploading photographs we can only accept JPEG/JPG, BMP or PDF files of 5MB or less.

Write your case in a text editor, such as Microsoft Word, Wordpad or Notepad then paste it into the form or upload it as evidence because the online form will time out after 60 minutes for security reasons and you will lose any data.

If you wish to challenge more than one PCN using this online service, you will need to submit each challenge separately.

Please make sure your ground for disputing your PCN is appropriate, as listed in Traffic Management Act 2004. See details here.

Fields marked with an asterisk (*) must be completed

A Hackney PCN number starts with "HK" or "HQ", followed by 8 digits/letters (eg. HK12345678)

Please enter without space (eg. AB01CDE)

You can still submit your challenge or representations by post to the following address:

PO Box 39055


E8 1WT

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